Term & Conditions
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Terms & Conditions
Effective Date: 25 August 2026
Welcome to Wattsright Solar Brokers. These Terms and Conditions govern your use of our website, forms, quote-comparison services, consultations, communications, and related services.
By accessing our website, submitting an enquiry, requesting a quote, booking a consultation, uploading documents, or using our services, you agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use our website or services.
1. About Our Services
Wattsright Solar Brokers provides solar and battery brokerage, comparison, consultation, and information services.
Our services may include:
Comparing solar, battery, inverter, and related energy solutions.
Obtaining or presenting quotes from selected solar installers.
Helping customers understand solar and battery options.
Arranging consultations, appointments, and follow-ups.
Providing general information about solar products, rebates, finance options, potential savings, and installation services.
Connecting customers with selected, pre-vetted solar installers.
Wattsright Solar Brokers is an independent broker and is not the manufacturer of solar products or the installer responsible for completing installation work unless expressly stated otherwise in writing.
2. Eligibility and Information You Provide
You must provide accurate, complete, and current information when submitting a form, requesting a quote, uploading an electricity bill, or communicating with us.
You are responsible for checking that all information you provide is correct, including:
Your name and contact details.
Your property address.
Your electricity usage and billing information.
Your solar or battery requirements.
Any documents, quotes, or other information you upload.
Incorrect, incomplete, or outdated information may affect the accuracy of quotes, comparisons, recommendations, or estimated savings.
3. Quotes and Installer Proposals
Quotes, comparisons, calculations, reports, and recommendations provided through our website or services are based on the information available at the time.
Initial prices and estimates may change after:
A property inspection or technical assessment.
Confirmation of roof condition, property access, meter type, electrical systems, or installation requirements.
Changes in product availability, labour costs, rebates, regulations, or supplier pricing.
Additional work or equipment being identified.
An installer reviewing and confirming the project details.
The final price, scope of work, warranty, installation schedule, and payment terms will be confirmed by the selected installer or service provider.
You should carefully review an installer’s final proposal, contract, warranties, licences, accreditations, and payment terms before proceeding.
4. Installer Relationships
Wattsright Solar Brokers may introduce you to independent solar installers, suppliers, or service providers.
Unless otherwise stated in writing:
Installers operate independently from Wattsright Solar Brokers.
The installation agreement is between you and the selected installer.
The installer is responsible for installation work, workmanship, products, warranties, site safety, permits, approvals, and after-sales service.
Wattsright Solar Brokers is not responsible for an installer’s acts, omissions, delays, warranties, representations, or contractual obligations.
We aim to work with appropriately licensed, accredited, and reputable providers. However, customers should conduct their own checks before entering into an agreement.
5. Solar Savings, Rebates and Finance Information
Any information regarding electricity savings, return on investment, system performance, rebates, incentives, finance options, or payback periods is provided as a general estimate only.
Actual results may vary depending on:
Energy consumption and usage habits.
Electricity tariffs and future price changes.
Property location, roof direction, shading, and system size.
Weather conditions and equipment performance.
Government rebate or incentive eligibility.
Installer pricing and financing arrangements.
We do not guarantee a particular saving, rebate, approval, financial return, or system performance.
Information available through our website or services should not be considered legal, financial, taxation, engineering, or other professional advice.
6. Appointments and Consultations
If you book a consultation or appointment, you agree to provide accurate contact and scheduling information.
Please notify us as soon as reasonably possible if you need to cancel or reschedule an appointment.
Appointment times may occasionally change due to availability, technical issues, emergencies, or circumstances outside our reasonable control. We will make reasonable efforts to notify you of any changes.
7. SMS Messaging Terms
By providing your mobile number and separately selecting an unchecked SMS consent checkbox, you agree to receive SMS messages from Wattsright Solar Brokers.
Messages may relate to:
Solar or battery quote requests.
Appointment confirmations and reminders.
Enquiry follow-ups.
Installer proposal or service updates.
Relevant promotional or marketing communications where you have expressly opted in.
Message frequency varies depending on your enquiries, appointments, and interactions with us. Message and data rates may apply.
SMS consent is voluntary and is not a condition of purchasing or receiving our services.
You may opt out at any time by replying STOP to any SMS message. After opting out, you may receive one final message confirming your removal.
For assistance, reply HELP or contact us at:
Email: info@wattsrightbrokers.com.au
Phone: +61 420 609 990
Your mobile number and SMS opt-in or consent information will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.
Your SMS consent applies only to Wattsright Solar Brokers and does not provide consent for an installer or another third party to send you marketing messages.
Mobile carriers are not responsible for delayed or undelivered messages. SMS availability may depend on your mobile carrier, device, and network coverage.
Please also review our Privacy Policy:
https://wattsrightbrokers.com.au/privacy-policy/
8. Email and Other Communications
If you provide your email address or other contact details, we may contact you regarding your enquiry, quotes, appointments, customer support, or requested services.
We will only send marketing communications where we have an appropriate basis or consent to do so.
You may unsubscribe from marketing emails by using the unsubscribe option included in the message or by contacting us.
9. Privacy and Personal Information
Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy.
By using our website or submitting information, you acknowledge that you have reviewed our Privacy Policy.
We take reasonable steps to protect your information, but no online system or method of electronic transmission can be guaranteed to be completely secure.
10. Uploaded Documents
You may be permitted to upload electricity bills, existing quotes, property information, or other documents.
You confirm that:
You have the right to provide the uploaded information.
The documents do not contain unlawful, misleading, harmful, or unauthorised material.
The information may be used to respond to your enquiry and prepare quote comparisons or installer proposals.
You should remove any information that is not required for your solar or battery enquiry before uploading a document.
11. Acceptable Website Use
You must not:
Use the website for unlawful, fraudulent, or misleading purposes.
Provide false information or impersonate another person.
Upload viruses, malicious code, or harmful content.
Attempt to gain unauthorised access to our website, systems, or customer information.
Interfere with the website’s security or normal operation.
Copy, reproduce, or commercially exploit our website content without permission.
Use automated tools to scrape, collect, or extract information from the website without written authorisation.
We may restrict or terminate access where we reasonably believe the website or services are being misused.
12. Intellectual Property
Unless otherwise stated, all website content—including text, branding, graphics, logos, layouts, calculations, reports, and original materials—is owned by or licensed to Wattsright Solar Brokers.
You may view and use website content for personal, non-commercial purposes relating to your solar or battery enquiry.
You must not reproduce, modify, distribute, sell, publish, or commercially use our content without prior written permission.
Product names, trademarks, specifications, and documents belonging to third-party manufacturers or installers remain the property of their respective owners.
13. Third-Party Websites and Services
Our website may include links to third-party websites, installers, manufacturers, finance providers, or other services.
These third parties operate independently and may have their own terms, privacy policies, fees, and practices.
Wattsright Solar Brokers is not responsible for the availability, accuracy, security, content, or practices of third-party websites or services.
You should review the applicable terms and privacy policies before using a third-party service or providing personal information.
14. Website Availability and Accuracy
We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that:
The website will always be available or error-free.
All information will always be complete, accurate, or current.
Every product, installer, price, rebate, or service displayed will remain available.
Website files or communications will be free from all technical issues or harmful components.
We may update, suspend, remove, or change any part of the website or services without prior notice where reasonably necessary.
15. Limitation of Liability
To the maximum extent permitted by law, Wattsright Solar Brokers will not be liable for indirect, incidental, special, or consequential losses resulting from:
Your use of or inability to use the website.
Reliance on an estimate, comparison, calculation, or general information.
An installer’s products, services, workmanship, delays, warranties, or conduct.
Third-party websites, systems, products, or services.
Incorrect or incomplete information provided by you.
Events outside our reasonable control.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.
16. Changes to These Terms
We may update these Terms and Conditions when our services, website, communication practices, or legal obligations change.
Updated Terms will be published on this page with a revised effective date. Your continued use of the website or services after an update means the revised Terms will apply to your future use.
17. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia, together with applicable Commonwealth laws.
Any dispute relating to these Terms will be subject to the jurisdiction of the courts and tribunals of New South Wales, unless applicable law requires otherwise.
18. Contact Us
If you have questions about these Terms and Conditions, please contact:
Wattsright Solar Brokers
Email: info@wattsrightbrokers.com.au
Phone: +61 420 609 990
Website: https://wattsrightbrokers.com.au/